Ticketing FAQs

  • Laver Cup 2020 and schedule change

    Is Laver Cup 2020 cancelled?

    The fourth edition of the Laver Cup was moved to 2021 and will take place from September 24-26, 2021 at TD Garden in Boston, MA. All tickets purchased for Laver Cup 2020 through Laver Cup Hospitality and/or TD Garden Account Manager powered by Ticketmaster are valid for the 2021 event dates.

    I purchased a hospitality package to Laver Cup 2020, are the tickets still valid for the 2021 event?

    Yes. All hospitality packages and multi-session tickets without hospitality for Laver Cup 2020 purchased through Laver Cup Hospitality and/or TD Garden Account Manager powered by Ticketmaster are valid for the 2021 event dates and will be held in the name of the original purchaser.

    I purchased tickets to Laver Cup 2020 but I can’t attend the event in 2021. Can I get a refund?

    Ticketholders who purchased tickets for Laver Cup 2020 through Laver Cup Hospitality and/or TD Garden Account Manager powered by Ticketmaster were contacted directly in May 2020 with the option to hold their tickets or request a refund. The deadline to make a choice was June 15, 2020. All decisions are final.

    Ticketholders who purchased tickets for Laver Cup 2020 through Laver Cup Hospitality and/or TD Garden Account Manager powered by Ticketmaster and who requested a refund have all been refunded.

    Ticketholders who purchased tickets for Laver Cup 2020 through Laver Cup Hospitality and/or TD Garden Account Manager powered by Ticketmaster and did not request a refund have tickets that are valid for the 2021 event.

    If you purchased tickets from one of our approved Travel Partners, please reach out to your tour operator directly.

    All tickets purchased through an unauthorized reseller did not/do not qualify for a refund directly from the Laver Cup.  Please contact the company from which you purchased tickets to seek additional information about your ticket options.

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    • General Ticket Information

      When do Boston 2021 tickets go on sale to the general public and how do I purchase them?

      Multi-Session Tickets for Laver Cup 2020 were previously sold out. However, given the move of the event to 2021, and the refunding of some ticket purchasers, there will be tickets available for purchase to Laver Cup 2021.

      Multi-session tickets with and without hospitality will go on sale at a date not yet determined.

      A limited number of single session tickets will subsequently be released for purchase based on availability.

      Please register HERE to stay up to date with Laver Cup 2021 ticket on sale information.

      When do London 2022 tickets go on sale to the general public and how do I purchase them?

      Multi-session tickets with and without hospitality as well as single session tickets will go on sale in 2021/2022.
      Please register HERE to stay up to date with Laver Cup 2022 ticket on sale information.

      What is a multi-session ticket?

      A multi-session ticket will give the holder access to all five sessions (over three days): Friday (day and night sessions), Saturday (day and night sessions) and Sunday (day session), and will ensure the same seat for the entire event.

      Can other people use my multi-session ticket?

      A multi-session ticket provides the buyer with five individual tickets (one per session). Tickets may be distributed among family and friends.

      How many tickets can I buy for Laver Cup 2021?

      The multi-session ticket limit is six (6) per person.

      What is a Club Seat at TD Garden?

      The Club Seats are located in the last few rows of the lower loge level with direct access from the suite level. The Club Seats feature a larger more comfortable seat with sideline views of the court and suite level amenities.

      I want to see Roger Federer (or my favorite player). When is he playing?

      The order of play for each day of the Laver Cup is determined through the exchange of line-up cards by the captains the evening prior, and then posted on LaverCup.com. The best way to ensure you will see your favorite player is to buy a multi-session ticket.

      When will players be announced and how are the teams/players selected?

      Each team is comprised of six players and led by a team captain who is a legend of the sport. The captain for Team Europe is Bjorn Borg and the captain for Team World is John McEnroe. Three of the six players on each team will qualify and earn an invitation based on their ATP singles ranking as of the Monday following the 2021 French Open. The remaining three players are ‘captain’s picks’.

      How much does a Laver Cup 2021 multi-session ticket with hospitality cost?

      Prices for Laver Cup 2021 multi-session tickets with hospitality start at USD $3,800 for all five sessions (over three days), not including fees. Click here for additional information on the Laver Cup Boston 2021 hospitality packages.

      How much does a Laver Cup 2021 multi-session ticket without hospitality cost?

      Prices for multi-session tickets without hospitality start from USD $250 for all five sessions (over three days), not including fees. Click here for additional information.

      Are there any other fees to purchase tickets for Laver Cup 2021?

      The TD Garden charges a $5.50 facility fee per ticket per session to all orders. The facility fee on a multi-session ticket is $27.50 (5 single-session tickets x $5.50).  The facility fee is included in the total price of all ticket orders. There is a service charge when you make your purchase online. There is no charge for delivery if you choose to receive and manage your tickets electronically via your account.

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      • TICKET INFORMATION

        Where can I buy tickets for Laver Cup 2021?

        Ticketmaster is the official ticketing platform of Laver Cup Boston 2021.

        Multi-Session Tickets for Laver Cup 2020 were previously sold out. However, given the move of the event to 2021, and the refunding of some ticket purchasers, there will be tickets available for purchase to Laver Cup 2021.

        Multi-session tickets with and without hospitality will go on sale at a date not yet determined.

        A limited number of single session tickets will subsequently be released based on availability.

        Please register HERE to stay up to date with Laver Cup 2021 ticket on sale information.

        Due to high demand for tickets, prior to tickets going back on sale we recommend creating an account on TD Garden Account Manager, an easy-to-use tool from Ticketmaster. Note:  TD Garden Account Manager is not the same as a “My Account” on Ticketmaster.com.

        How do I create an account on TD Garden Account Manager?

        Use this link to create a new account.

        Select “Sign In” at the top right and a pop-up box will appear.  Select “Click Here” to create an account.

        When will single session tickets be available for Laver Cup 2021?

        A limited number of tickets for individual sessions will be released following completion of the multi-session ticket sale. Strict ticket limits apply.

        How do I take part in the Laver Cup Insider pre-sale?

        If you have registered on the Laver Cup website then you are a Laver Cup Insider.  A Laver Cup Insider will receive email notifications on or before a pre-sale date with a link and code to access an online presale.  If you would like to take advantage of pre-sale offers but have not yet registered as a Laver Cup Insider, click here to do so.

        How and when will Laver Cup 2021 tickets be delivered?

        Tickets will be delivered in August 2021 according to the option selected at the time of purchase through TD Garden Account Manager powered by Ticketmaster.

        Options include downloading to mobile, shipping via FedEx or collection at the Box Office Will Call located at TD Garden on Level 1. Tickets cannot be printed.

        If you want to review your order or if you have any questions about your online purchase, log into your TD Garden ‘Account Manager’ powered by Ticketmaster account and refer to the information available.

        All buyers will receive email notification with further instructions and timing prior to tickets being shipped or released for management depending on the delivery method selected.

        How and when will Laver Cup 2021 tickets with hospitality be delivered?

        Laver Cup tickets with hospitality will be delivered in August 2021 based on the delivery method you selected and information you provided at the time of purchase.

        The options are: Send to Mobile, Fed Ex shipping or pickup at Will Call.

        You can review your order by clicking the link in your confirmation email.

        All buyers will receive email notification with further instructions and timing prior to tickets being shipped or released for management depending on the delivery method selected.

        If you have any questions regarding your order purchased via Laver Cup Hospitality, please contact your Laver Cup sales representative.

        Are there any discounts on Laver Cup 2021 tickets?

        There are no discounts. Every individual who enters TD Garden including small children, must have their own ticket to be admitted to the stadium.

        Can I sell my Laver Cup 2021 tickets?

        No. The Conditions of Sale and Entry state you cannot re-sell your tickets. You will be in breach of these conditions if you advertise your tickets on eBay, StubHub, Viagogo or any other auction sites. Listed tickets on these or other auction sites that are sold above face value may be cancelled without refund, and patrons holding these tickets will be denied admission to the event.

        Can I change my seats once my booking has been completed?

        No. Once a purchase is confirmed seats may not be relocated or changed.

        If I am unable to attend can I get a refund?

        All tickets and hospitality packages are non-refundable.

        Must I purchase a ticket for a child?

        Each attendee, irrespective of age, must have their own ticket to be admitted.

        Can I purchase tickets from sites other than TD Garden Account Manager or Ticketmaster for Laver Cup 2021?

        TD Garden Account Manager and Ticketmaster is the official ticketing platforms for Laver Cup Boston 2021.  The Laver Cup cannot guarantee tickets purchased from third party sites or unauthorized sellers will be authentic and will enable access to the venue.

        The Laver Cup strongly advises fans to purchase tickets from only authorized official suppliers and travel operators. Click here for the list of approved travel partners and resellers.

        Who are the authorized ticket sellers and tour operators for Laver Cup 2021?

        Laver Cup’s Tour Operators are Steve Furgal’s International Tennis Tours (Official North American Travel Partner), Topnotch Tennis Tours (Official North American Travel Partner) and Faberg Tour Experience (Official South American Travel Partner). Click here for more information on travel packages.

        Why are there tickets for sale on third party sites such as Viagogo and Stub Hub?

        The Laver Cup does not sell tickets to any unauthorized resellers and the Laver Cup strongly advises people not to buy from unofficial third parties as these tickets may not be valid.

        Is there Accessibility seating at TD Garden?

        Guests interested in ADA seating may call TD Garden Box Office at +1 617-624-1750 for more information, to inquire on availability or to purchase once sales commence.

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